| Q:
Is Dynamic Site Stats accurate? |
| A: Dynamic Site Stats
is based on a modification of traditional
logfile analysis, such as Analog, http-analyze
etc. While not all browsers provide each piece
of information that we report on (2.x and
3.x browsers in particular), this service
is able to track users thorough Proxy Servers
(such as AOL), thereby increasing accuracy
when reporting on user information. |
| |
| Q:
Will this service slow down my Web pages? |
| A: No. While you
add a JavaScript for communication with our
servers, the time required by these new activities
is measured in fractions of seconds and should
not be noticeable by your visitors. Our company
maintains multiple Internet connections for
this service. Additionally, our servers are
top of the line servers with redundant hard-drives
that are load-balanced, backed up, and maintained
by the experts of our web hosting company
to guarantee maximum up-time. |
| |
| Q:
How many pages can I report on per site? |
A: As many as you
want! There are no limitations placed on you
at all.
|
| |
| Q:
Dynamic Site Stats generates a report about
activity on my Web server. Where does it get
the information? |
| A: Dynamic Site Stats
relies on the small JavaScript that gathers
information from all visitors on your site.
This JavaScript sends data to our servers,
where it is analyzed and stored in a database.
Reports are created by querying the data stored
in this database. |
| |
| Q:
When are my reports available for viewing? |
| A: Your reports should
be available within minutes of adding our
code to your Web pages, and from that point
on are available 24 hours a day, 7 days a
week, 365 days a year. Regularly, we perform
maintenance task on our servers. During these
periods statistics are not available, however,
the service still collects data from your
site.
|
| |
| Q:
My Web site is located on my ISP's server,
Can I use Dynamic Site Stats ? |
| A: Yes. To run Dynamic Site Stats you simply need to upload to your
ISP's server the new Web pages containing
the JavaScript, in the same manner that you
posted the existing pages. |
| |
| Q:
I have multiple virtual domains. Can I create
reports for each domain? |
| A: Yes. You can create
separate sites for each of your virtual domains,
and report independently on them. Note that
if you use Dynamic Site Stats to track
traffic for separate businesses, Dynamic Site Stats License
Agreement and Terms of Service requires
that you create separate accounts for each
business. |
| |
| Q:
I have a number of customers leasing space
on my Web server. Can I use Dynamic Site Stats
to provide them with traffic reports? |
| A: If your customers
rely on you to provide traffic reports, you
should create an account for each customer
or sign up as a reseller. Dynamic Site Stats
License Agreement
and Terms of Service requires that
you create separate accounts for each customer.
|
| |
| Q:
With all of the concerns around privacy, how
can you guarantee that you won’t sell my customer’s
information to other parties? |
| A: Please review
our Privacy Policy
page. We cannot and do not associate any traffic
data with specific customers or businesses.
|
| |
| Q:
What if I want others to see my reports? |
| A: No problem! User
Management allows you to add multiple users
who can view your report just by typing in
their e-mail addresses and names. |
| |
| Q:
Can I have multiple sites under one account?
|
| A: Yes, some of our
packages allow you to manage multiple web
sites. As Note that if you use Dynamic Site Stats to track traffic for separate businesses,
Dynamic Site Stats License
Agreement and Terms of Service requires
that you create separate accounts for each
business. |
| |
| Q:
What Web server software and operating system
do I have to use? |
| A: Dynamic Site Stats
is OS and Web Server Platform Independent.
Macintosh, Unix, Windows, even home grown
Web server solutions can be tracked through
the same Dynamic Site Stats console. |
| |
| Q:
What kind of equipment do you use? |
| A: Dynamic Site Stats
uses leading industry standards, such as Compaq
hardware, Java application servers & Cisco
routers to guarantee reliability and scalability.
Our servers are hosted in the data center
of New Your Internet Inc. (NYI.net). |
| |
| Q:
Is the service secure? |
| A: Yes. Only those
pages with HTML codes are tracked. Server
log, network, and user specific data remain
confidential. |
| |
| Q:
I am still evaluating which Web server to
buy: NetScape, Microsoft IIS, WebSite or CBuilder.
Will the service work with all of them? |
| A: Yes. Dynamic Site Stats is compatible with any Web
server on any platform. As long as
you can place a JavaScript on your Web pages,
Dynamic Site Stats can report on your traffic.
Dynamic Site Stats can even report on traffic
from Web sites that are hosted on multiple
servers. |
| |
| Q:
How can I get an answer to a question that's
not in this list? |
| A: For additional
questions about Dynamic Site Stats , please
go to our contact
page. |
